Deputy Executive Director/Director of Toll Operations, Miami Dade Expressway Authority
“TollPlus LLC successfully completed the Enhanced Image Processing (EIP) system deployment for MDX. The system successfully handles video toll transaction volumes at an average of about 350,000-plus per day with a system availability of 99.67 over the past 14 months … This approach represented significant operational savings for MDX business operations.”
Managing Director, SERCO India (P) Ltd.
“… SERCO is hosting the TollPlus CEBA application in our data center, providing point-of-sale operations at each participating toll plaza, and setting up the centralized customer service call center that will handle various customer service requests including violation processing … Since the system went operational in June 2013, there has been zero unscheduled downtime. TollPlus has been very responsive to all our questions and completely supportive in resolving any issue. Hence, SERCO is very delighted to recommend TollPlus to any prospective customer.”