TollPlus

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Cameron County Regional Mobility Authority (CCRMA)

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Situation

CCRMA wanted a new back-office system.

Solution

TollPlus implemented a Back-Office System in December 2016 encompassing toll processing of lane system data, automated replenishment of customer accounts, financial processes, reporting, image review system, system monitoring, and operations management for the Cameron County Regional Mobility Authority (CCRMA) in Texas. The entire project was implemented in a record time of seven months. TollPlus deployed the system on cloud-ready infrastructure with a de-coupled service oriented architecture (SOA). To minimize capital and ongoing maintenance costs, TollPlus recommended a multi-tenant deployment solution using Rackspace.

Benefits

  • New account management features

  • Additional payment options

  • User-friendly customer website

  • Customer correspondence

  • Reporting capabilities.

  • More payment options, including the Register by Plate (RBP) alternative account program.

  • Common payment options with regional tolling systems and county services, including International Bridges, Overweight Vehicle, Port Access Fees, County, City Parks, and Vehicle Parking Systems.