Cameron County Regional Mobility Authority (CCRMA)
Situation
CCRMA wanted a new back-office system.
TollPlus implemented a Back-Office System in December 2016 encompassing toll processing of lane system data, automated replenishment of customer accounts, financial processes, reporting, image review system, system monitoring, and operations management for the Cameron County Regional Mobility Authority (CCRMA) in Texas. The entire project was implemented in a record time of seven months. TollPlus deployed the system on cloud-ready infrastructure with a de-coupled service oriented architecture (SOA). To minimize capital and ongoing maintenance costs, TollPlus recommended a multi-tenant deployment solution using Rackspace.
Benefits
New account management features
Additional payment options
User-friendly customer website
Customer correspondence
Reporting capabilities.
More payment options, including the Register by Plate (RBP) alternative account program.
Common payment options with regional tolling systems and county services, including International Bridges, Overweight Vehicle, Port Access Fees, County, City Parks, and Vehicle Parking Systems.