Director of Operations, Tampa Hillsborough Expressway Authority
“… the Tampa Hillsborough Expressway Authority (THEA) implemented TollPlus’s first installation of their Enhanced Image Processing (EIP) system in May 2013. Since going live, the EIP product has dramatically reduced the number if image processing errors, which can be extremely costly for our agency … TollPlus has demonstrated deep technical and functional expertise during the execution of the project. They have provided excellent support services to THEA and respond immediately with any inquiries and/or proposed changes to the system that we have. THEA would be happy to recommend TollPlus to any prospective customers."
Managing Director, SERCO India (P) Ltd.
“… SERCO is hosting the TollPlus CEBA application in our data center, providing point-of-sale operations at each participating toll plaza, and setting up the centralized customer service call center that will handle various customer service requests including violation processing … Since the system went operational in June 2013, there has been zero unscheduled downtime. TollPlus has been very responsive to all our questions and completely supportive in resolving any issue. Hence, SERCO is very delighted to recommend TollPlus to any prospective customer.”
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