“… SERCO is hosting the TollPlus CEBA application in our data center, providing point-of-sale operations at each participating toll plaza, and setting up the centralized customer service call center that will handle various customer service requests including violation processing … Since the system went operational in June 2013, there has been zero unscheduled downtime. TollPlus has been very responsive to all our questions and completely supportive in resolving any issue. Hence, SERCO is very delighted to recommend TollPlus to any prospective customer.”